Accessibility Statement

Garden Goods Direct is committed to making our website accessible to as many people as possible, including gardeners with disabilities. Everyone should be able to browse plants, find the information they need, and place an order with ease, and we're continually working to improve the experience for every visitor.

Our Commitment

We want every customer to have full access to our products, content, and services. We're actively working to increase the accessibility and usability of our website and, in doing so, to meet or exceed the applicable accessibility standards.

Measuring Our Progress

We measure our website against the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These internationally recognized guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological differences. Accessibility is an ongoing effort, and we're working steadily toward that standard across our site.

What We're Doing

Our ongoing accessibility work includes:

  • Providing descriptive alternative text for meaningful images so screen readers can convey them.
  • Structuring pages with clear, logical headings so content is easy to navigate.
  • Working toward sufficient color contrast between text and background.
  • Supporting keyboard navigation for people who don't use a mouse.
  • Writing link text that makes sense out of context.
  • Reviewing accessibility as part of our ongoing website updates and improvements.

Third-Party Content

Some content and features on our site come from third-party providers we don't directly control. While we can't guarantee the accessibility of every third-party element, we choose our partners with accessibility in mind and will advocate for improvements where we can.

We Welcome Your Feedback

We're always looking to improve. If you have trouble accessing any part of our website, or if you have suggestions on how we can serve you better, we'd genuinely like to hear from you. Please email us at custserv@gardengoodsdirect.com and include:

  • The web address (URL) of the page where you ran into trouble.
  • A short description of the problem you experienced.
  • The device, browser, and any assistive technology you were using, if you know it.

We'll do our best to respond promptly and to make the information or transaction available to you through an alternative method if needed.