UPS typically reaches most locations in the US within 3 to 5 days. Typically we ship west coast orders on Monday to reach you by Saturday. Doing this helps to avoid plants spending the weekend in a warehouse or trailer.

We appreciate our customers letting us know when they would like their order to arrive. Our shipping staff’s goal is to get you your order as quickly as possible. Some customers prefer to pre-order to guarantee they receive their plants indicating the date they would like the order received. However, you may delay the shipping of your order by contacting custserv@gardengoodsdirect.com as long as your order has not already shipped.

Our fulfillment staff works as fast as possible and most orders ship within 5 to 7 business days. During our busy times, this estimate may take slightly longer. We appreciate our customers understanding this schedule as we take great care in our packaging department which occasionally causes unexpected delays. Our customer service is happy to help with shipping questions and concerns, and they can be reached at custserv@gardengoodsdirect.com.